Connected customer request follow-up
Keep your submitted enquiry visible until a correctly linked, permitted service or rental record can represent its journey. Follow the exact available service or rental application from your account.
- Improvements and fixes
Unified request centre: Owner and tenant enquiries now appear through their existing minimal account projection. A handoff replaces its source only when both records link to each other and the destination is actually represented under current access. Missing, private, preparation, hidden or unrelated destinations no longer hide the source.
- Improvements and fixes
Exact account follow-up: Account requests open the exact permitted service order as well as rental applications. An unavailable handoff retains the original request follow-up action in Arabic and English. Internal CRM notes, tracking secrets and staff assignments remain outside customer enquiry projections.
This change derives views and navigation from existing records. It does not repair or activate source records, grant new CRM/property access, approve operational actions, post money or send messages. Protected native and independent operating-role acceptance remains pending the existing browser handoff.